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Crestron vs. Savant - Which Control System is Right for You?

 

Crestron vs SavantWe often get asked to weigh the pros and cons of various control systems since we are dealers for the four major home automation systems, Crestron, AMX, Control4, and Savant. So since many of our clients are asking these questions, I thought many of our blog readers and potential clients might be interested in our opinions on this topic.

I am going to start with Crestron vs. Savant since this seems to be asked about the most and it is an interesting comparison since the companies are very, very different.

Here is the blow-by blow comparison...

Software

Let's get it straight, Crestron is a hardware company and Savant is a software company that makes some hardware. So the real question is how good is your Crestron dealer's software package vs. the Savant software since each Crestron dealer comes up with their own GUI (user interface) and code.

If you have a pretty unsophisticated Crestron dealer, the Savant software will probably be slicker and easier to use. If you have a solid Crestron dealer, you will have more flexibility in the look, feel, and logic of your touch panel interface. It can be customized uniquely for you. The Savant software is an out-of-the-box solution which is very nicely done, but if you don't love it there really is no alternative options.

From an operating system standpoint, I know the world is gaga over the Mac OS but it is important to point out that the OS Crestron uses is the Nucleus RTOS, which is found in over 2.84 billion devices worldwide…including every iPhone.

Winner: Crestron (if you have a good dealer) - Savant (if you have a newbie dealer)

Compatibility

This is a pretty easy category. Since Crestron has been around for 40+ years, they can control everything under the sun. They also offer software that allows their dealers to write their own code to control virtually anything that can be controlled.

Savant is compatible with most major brands but is still playing catch-up. Savant does not give their dealers the capability of writing their own control code so there may be a lag time of a product release and the availability of Savant code to control it.

Also, since Crestron makes a lot of their own hardware (lighting controls, thermostats, video distribution, etc), the chance for a compatibility issue diminishes greatly. When using Crestron, you are using up to 16 less different hardware brands since Crestron makes hardware in so many different categories.

Winner: Crestron

Reliability

The comparison in this area is a little difficult since Savant is so new to the marketplace. We cannot speak to the long-term reliability of Savant but we can speak to the expected reliability of the hardware architecture.

Crestron uses purpose-built automation processors that can be found in places like the White House, NBC, and NASA. In other words, critical institutions that run 24/7/365. Reliability is crucial to say the least. This is a fact that cannot be overlooked.

Savant uses a Mac Mini as its central processor. As much as I love Steve Jobs and his brilliant Mac products, I can't say I am super comfortable using a home computing product in place of a commercial-grade purpose-built computing product. I understand the appeal of running on a Mac platform, but I am not sold that the Mac Mini provides the 24/7 reliability necessary for an automated home.

Winner: Crestron

iPad App and iTunes Compatibility

The flip-side to the hardware shortcomings is that by running on a Mac OS, Savant is definitely a leg up on everybody when it comes to its iPad app and compatibility with iTunes.

I expect Crestron and others will improve rapidly in this category since the iPad is becoming a very popular choice for a home control system touch panel, but for now Savant is leading in this category

Winner: Savant

Touch Panel, Keypad, and Remote Control Options

Since Savant relies on Apple products as it's primary interface, your main control interface options are the iPad and the iPod Touch or iPhone. They also have a few touch panel TV's, a few button keypads, and a few hand-held remotes but it is clear that Savant is pushing the iPad and iPhone as the primary control points, which for some people is perfect.

Crestron, being a hardware manufacturer, has dozens of options for touch panels (in-wall and portable), in-wall keypads, and hand-held remotes. It is unlikely that you will not find what you are looking for with Crestron. Crestron, like Savant, also has apps for iPad and iPhone as well as a series of in-wall and tabletop docks to hold iPads.

Winner: Crestron

Long-Term Viability

With a control system, I always worry that my clients will add a device 5 years down the line that cannot be added to the system without major hardware upgrades.

With Crestron, we have been able to install new hardware into 10 year old system with no problem and I expect that level of backwards compatibility to continue.

Since Savant is very Apple dependent I have some reservations. Apple is a notoriously secret company that does not reveal any details about new product or software to anybody until the day it is released. Just as every company that manufactures bedazzled iPhone covers scrambles for 60 days to alter their product to fit the latest iPhone, Savant needs to do the same scramble each time there is an update release for the Mac OS. A software patch needs to be written so that client's systems don't go down if they randomly decide to update before the Savant patch is installed. If Apple was a true business partner with Savant these kinds of things would not concern me. I worry that Apple will radically innovate their software or the Mac Mini to the point where Savant just can't react fast enough and the company will be paralyzed. Perhaps I worry too much, but I have seen lots of control system manufacturers go down the tubes and leave a lot of homeowners stuck with an unsupportable system.

Winner: Crestron

Programming Costs

Since Savant is a boilerplate template, there is very little customization required or code to write. Crestron is more time-consuming, and therefore more expensive, because you are getting a custom software program written specifically for you and your home. Typically the costs can be about 25% less with Savant for programming.

Winner: Savant

Hardware Costs

In an apples to apples comparison, these brands really are very, very close in cost. Depending on the configuration, one could be higher or lower by 5-7%, but we have found that the costs are almost identical.

Winner: Tie

Summary / Key Takeaway:

If you are a tried and true Mac fanatic with simple automation needs, don't have a lot of esoteric hardware or want to control out-of-the-norm devices, aren't finicky about your GUI (user interface), and don't mind being a little bleeding edge, you might really love the Savant system and it might save you some dollars on programming costs.

If you have a large estate (8k sq feet +) which is complex by nature, you like technology but aren't tech-savvy, want the ultimate in reliability, and are looking for a broader selection of hardware choices, then Crestron is probably the best system for you.best-home-automation-tips

To help make an informed choice for your home automation system, download the "Top 8 Home Automation Must Know Tips" by clicking the orange box at the right.

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Comments

Great job with this analysis. I agree with you guys on every point.
Posted @ Monday, April 18, 2011 11:50 AM by Ron Callis
Sounds a bit partial to me. Sorry but when a company product is based on manufacturer who happens to have recently become the worlds second largest company 'Apple', I do not know how people can still worry about product failure. With Savant, it only takes a redundant host to protect a system from ever to completely fail. Ok let's get even a bit deeper. Crestron runs on a 24 bit processor. On the other hand Savant takes full advantages of a powerful Mac OSX 64 bit processing power. Moreover, Mac mini may just sound mini, but just like any other apple products, it ensures nothing less than reliability. To top that off, home automations require very little horsepower to send and receive two way or one way communications, therefore the Mac Mini never really has to work too hard to be worried about failing.  As far as, future expandability, Savant totally wins. Here is why. Writing profile for a device is one of the most simplest tasks an XML writer can do. Therefor you simply add a device in the future and you are ready to go. If a home is structured properly with redundant cabling, you have no worries about future expandibility with either systems. With savant, you will be spending a lot less money for additional programing. As far as personalized interfaces, integrators often forget that a client who is busy with business and family has less time to waste  thinking and figuring out how to operate his/her own system that he/she thought was personalized for him/herself. Savant's interface is unified and simple where anyone can use it. Afterall, that is exactly where the world is approaching. Apple and Android have been successfully training mass population just how intuitive touch interfaces are supposed to be used. Overall, I simply think Savant is much more exciting than Crestron is. Here is Crestron, a product that gets installed and stays with it's same look and feel for five to eight years. And here is Savant, a product that is constantly changing with new exciting capabilities. It is like a gift that keeps giving. 
Posted @ Wednesday, June 29, 2011 3:18 AM by Shams Mujadded
@ Shams Muhadded 
Couldn't agree with you more. I have been in the industry for 10 years now and have tons of personal experience, with both control systems, as well as a short trial run with control 4. I don't get the feel from the review that Eric has major hands on installation experience with either of these systems, but I could be wrong. Another key topic he didn't cover was technical support and Savants is also second to none, and I have dealt with tech support from hundreds of companies in my career and Savant is one of the best. BTW Apple is now the worlds largest company. Crestrons may still have its place in large commercial applications, but in for the single family home environment Savant Reigns Supreme. Then again control 4 was installed in the rooms of the new Arai Hotell in vegas and Savant is more versatile than control 4. If you have stayed there you know how well the system works, not so great.
Posted @ Saturday, September 03, 2011 5:11 PM by OC Installer
I am a homeowner with the SAVANT system installed. i have had nothing but problems. Nothing works for more than two days in a row. Very frustrating, I want it taken out. This has been going for months. I am so over the "Whole Automation Thing".
Posted @ Wednesday, September 07, 2011 7:49 PM by Prain59
To Prain59, I work with Eric Thies (author of this blog post) and am the co-blogger with Eric on this blog. In defense of SAVANT and any other good home automation system, the end result is highly dependent on the quality of the installation. I'm not sure of the particulars in your installation, of course, but if you aren't getting any satisfaction with your integrator, be sure to call Savant and let them know. They can point you to another integrator in your market that can probably help.  
 
 
 
In our main market area (Southern California), DSI has the reputation of fixing installations gone wrong and I know the frustrations you may be going through.  
 
 
 
In speaking with other Savant dealers, their product seems to hold up well under heavy scrutiny. So, don't rip it out, call Savant for another dealer in the area to get a 2nd opinion at least.
Posted @ Thursday, September 08, 2011 5:10 PM by Josh Christian
@Shams Muhadded & OC Installer 
 
Just read your comments and they are so partial and uninformed that it is painful. Let me point out a few things. 
 
Savant is not Apple. Although they market themselves as some sub-division of they Apple they are in know way are part of Apple. Savant clients deal with Savant not Apple. So if Savant goes bang tomorrow Apple will most surely not support their clients. Btw Apple is not the world's largest company, it's the world's most valuable. Crestron on the other hand is a large privately held company that's been around for almost a century. For an end-user AMX and Crestron and even Control4 have far more of a track record then Savant. How many Savant installations are there globally? Possibly 10 000? How many Crestron installations? Probably a million times that.  
 
I am all for balanced views and I don't have anything against Savant but please add some form of fact to your statement otherwise you sound like you work for Savant's marketing department
Posted @ Wednesday, September 14, 2011 8:43 AM by JDP777
Wow!! Speaking of balance. Crestron was founded in 1968. How is that almost a century? No one claims that Savant is Apple. It is claimed that Savant is the only Apple based Automation System. Apple does support their computers used in savant. Just like Apple supports any of their products no matter where you purchase them from. If the mac mini fails that was purchased from Savant, apple does honor the warranty. Now, Savant is the company that steps forward and overnights a replacement with the Racepoint Blueprint (Savant config that runs on mac mini). Now, the argument of Savant's global exposer is accepted. This is a fairly new company that is expanding. It is respected that C4 and Crestron are globally exposed. But Savant's rate of growth is to be respected as well. But come on! what is 10,000 times million? Really? That is 10 Billion. What is currant word population again? Approximately 6.96 billion currently. You are probably think I am a lunatic for taking this literally. But one who promotes balance should stay away form super execration. By the Apple is the largest company by revenue. A company size in a global scale is measured by it's revenue. Here is one of the many links online http://www.slashgear.com/apple-becomes-worlds-largest-company-today-09170497/ Please bring facts to the table.
Posted @ Wednesday, September 14, 2011 10:32 AM by Shams Mujadded
I would have to disagree on the statement about Crestron selling their own hardware. Crestron is probably the biggest example of private labeling. Just because the product has their name on it doesn't mean they built it. The MX 6000 is clearly shown on their website as a hand held device that has their own marketing name. You mentioned lighting? Their lighting controls are Leviton. Private labeling can go a long way. There's nothing wrong with selling solid products, but I wouldn't make them out to be the gods of home control. 
 
Posted @ Friday, October 28, 2011 6:44 AM by Tim
Of the 2000+ products Crestron sells, a very large % are directly manufactured by Crestron, in the USA at the NJ facilities. Pointing out a single handheld remote that they OEM to fill a void that once existed in the hand held remote lineup does not make your point...sorry.
Posted @ Friday, October 28, 2011 2:41 PM by Ron Callis
If someone do not agree about if Crestron is the best automation manufacturer, doesn´t mean that works for Savant!!! 
 
 
 
I have used with AMX (3 years), Control4 (5 years) and Crestron (2 years). 
 
Honestly, I expected more from Crestron. 
 
All systems, (in any brand), should be properly installed and better programed. If so, should work properly. 
 
If Savant is growing, I think there are reasons for this, and if that doesn't like to other companies (who has been choosed Crestron for many years) its a shame. 
 
 
 
There are many changes in technology. 
 
It's normal to see new brands growing, because ... it's always been this way, right?
Posted @ Thursday, November 03, 2011 7:49 PM by P@vo
If someone do not agree about if Crestron is the best automation manufacturer, doesn´t mean that works for Savant!!! 
 
 
 
I have used with AMX (3 years), Control4 (5 years) and Crestron (2 years). 
 
Honestly, I expected more from Crestron. 
 
All systems, (in any brand), should be properly installed and better programed. If so, should work properly. 
 
If Savant is growing, I think there are reasons for this, and if that doesn't like to other companies (who has been choosed Crestron for many years) its a shame. 
 
 
 
There are many changes in technology. 
 
It's normal to see new brands growing, because ... it's always been this way, right?
Posted @ Thursday, November 03, 2011 7:52 PM by P@vo
Anticipate Crestron to fight very hard to keep selling their outdated technology. Apple's ability to turn out inexpensive beautifully performing touchscreens generally 1/10 the cost of Crestron's is without question revolutionizing home automation. As someone who has sold both systems I find the fact I have had to tell clients we need to put in a few $5,000 touchpanels with a Crestron system because the iPads we install aren't going to be responsive enough to be a real Crestron killer for all but the most complex systems. I do agree totally with the DSI employee originally posting that if you have a great installer for either system... it dramatically reduces the chance of buyers remorse. Savant is WAY easier to use in its original form, Crestron's premade GUI is garbage. Last thing to be very careful of... Crestron dealers may charge you a ton of money for programming and then just use the standard premade templates from Crestron because their client is busy making tons of money and is trusting them... Big mistake, the Crestron dealer may see all that money as something he wants to get as much of with as little effort as possible. After all, once you pay him a deposit, you have little recourse if things aren't as easy to use as you want. He's got plenty of tech jargon all ready to go to explain why things have to be that way.... is your lawyer going to know he's full of it? Not so much.
Posted @ Tuesday, January 03, 2012 1:36 AM by Dave Van Cleve
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